BPO Services
We create the opportunities!

At Invensis, our Business Process Outsourcing (BPO) services are focused towards delivering outstanding results for our clients. We adapt our outsourcing services to cater to the specific needs of your business and assist you in achieving your business goals.

Services

  • Call center solutions.
  • Data verification services.
  • Market research services.
  • Marketing services.
  • Customer surveys.
  • Lead generation services.
  • Web-enabled services.
  • Back Office BPO Service.
  • IT Services.

Why Partner Us

Partnering us helps clients to focus on their core business functions and profitability, while we effectively manage their call centre, customer relationship, market research and several other business management functions. Hiring us as your preferred outsourced call centre partner offers multiple benefits.

Inbound Call Center

An inbound call center requires specific features and functions from a call center solution to support the volume of inbound calls that drive the business and handle service requests, support needs, sales inquiries, and more.

Outbound Call Center

Mygeeksworld cloud call center solution can help your business establish a cost-effective and high-performing outbound call center.

Solutions for Home Based Call Center Agents

Easily monitor and manage remote or home based call center agents with Mygeeksworld cloud call center software..

Advanced Technology

We invest significantly in latest tools and technologies to provide our clients access to the most advanced call centre technologies. Our advanced IVR technologies and internet led telephony ensure optimal utilization of resources which translates into lesser costs and more profitability for your outsourced call centre function.

Industry Best Practices

We follow the best industry practices on process monitoring, client reporting, feedback mechanism, and escalation matrix amongst others in the industry. Our process mechanisms have been designed in-line with leading process management principles and deliver high levels of efficiency for our clients processes.

Domain Knowledge

With an experience of more than 15 years, working with several clients across multiple industries, we have gained immense experience across different industry verticals. We use this knowledge to improve the process efficacy of our clients and partner in the growth of their business.